WHY ATTEND A TELEPHONE SEMINAR:

Timely - The information you need, when you need it, with expert faculty sharing cutting-edge research and real-life experiences.

Convenient - No travel. No time out of the office.

Easy - A telephone is all the equipment you need. Handouts are provided in advance for you to follow along.

Cost-efficient - Registration is per phone line; an unlimited number of staff can participate by speakerphone at no extra cost to you.

ABOUT THE SEMINAR

• See how housing members are using the new Housing Providers' checklist for AAHSA Quality First to assess their organization's quality-related strengths and areas for improvement.
• Realize how AAHSA housing members have adopted Quality First to establish an ongoing quality improvement plan.
• Hear how senior housing organizations are "telling their stories" to earn the public's trust and consumers' confidence.
• The speakers will present the housing Quality program, how it relates to Quality First and how they implemented the many facets to the program, and specific quality programs that are easy to do in a housing facility. These quality improvement strategies are easily transferable to market rate or subsidized housing providers.